01 / SUPPORT
Product help
A direct path
back to the work.
Find setup, measurement, storage, and export guidance for SoundBoard Pro. Support coverage will grow with every released INANC SOUND product.
02 / COMMON QUESTIONS
01Why does SoundBoard Pro need microphone access?
The application listens to impacts on the sample and analyzes the incoming signal. If permission was declined, enable microphone access for SoundBoard Pro in iOS Settings, then restart the app.
02How should I capture a measurement?
Work in a reasonably quiet space, start analysis, and tap the wood sample consistently. The current capture workflow collects up to nine valid impacts and separates them with a short cooldown.
03Where are my records stored?
The current application stores measurement records inside its local application documents directory. Records remain on the device until you export or delete them.
04What does the TXT export contain?
The export includes record details, dominant frequencies, sample dimensions, calculated values, and a table of captured hits. Sharing is handled by the system share sheet.
03 / STILL NEED HELP?
Tell us what happened.
Include your device model, iOS version, app version, and a short description. Never send a private measurement file unless it is needed and you intend to share it.